Ensure quality and accountability in everything we do
SickKids will advance all dimensions of quality including safety, timeliness, effectiveness, efficiency, equity, and patient-centredness. According to their preference, we will engage children and families in decision-making for care, education, and research with a spirit of respect, communication, and partnership. Principles of equity, diversity, and inclusion will be reflected in partnership efforts with advisors, including targeted recruitment of vulnerable populations. Building on existing efforts to promote safety, SickKids will endeavour to be a high-reliability organization where no patient, family, or staff member has to bear the burden of preventable harm. Improvement science will be leveraged to advance a culture of continuous improvement with a focus on waste elimination, efficiency, and resource stewardship to maximize patient benefits, staff experience, and financial health.